Glossary

Asynchronous - Two-way communication that occurs with a time delay, so users are free to respond at their convenience. E-mail is one of the most popular examples of asynchronous communication.

 Browser – A program that can display texts, graphics, audio, and video elements of the internet. Popular browsers include Microsoft Explorer and Mozilla Firefox.

 Text/instant messaging - Text chat that allows Internet users to type messages to one another. This has rapidly grown in popularity over the years. Once considered taboo in the workplace, it has now been recognized as an important tool for communication.

 IRC - Internet Relay Chat, a system developed in the late 1980s..

 Synchronous - Two-way communication that occurs with virtually no time delay and lets users respond in real-time.

 VoIP – It’s technology that allows carrier grade voice communication to occur over a broadband connection. VoIP also allows users to have unlimited phone calls for a fixed monthly fee.